Read about the latest happenings in companies across the reverse space. Have exciting news to share? Email us to see it in print!
ReverseVision Announces Launch of RV Support Portal Reverse mortgage software company ReverseVision has released a new interface designed to improve support for its RV Exchange (RVX) platform. The new RV Support Portal will provide faster customer service responses, real-time status updates of support issues and an interactive self-help knowledge base. This continually evolving catalog offers solutions to common problems, product tips, software release notes, notices and online manuals. “Being able to access our knowledge base after business hours or check the status of an existing support ticket are just some of the benefits of the Support Portal,” says Support Manager Jason Price. “We are excited to be able to offer this service and are certain it will enhance workflow and assist in solving users’ issues in a timely manner.”
Reverse Funding Solutions Hires Pistone as President, Signs Consulting Deal with Giordano Reverse Funding Solutions (RFS), the HECM division of Synergy One Lending, has hired Alex Pistone as company president. Pistone served previously as senior vice president at Security One Lending/RMS, managing the company’s national retail sales team. “Alex has consistently demonstrated servant leadership throughout his career and he embodies our organizational core values,” says Synergy One Lending CEO Torrey Larsen. “I am very thankful for the commitment Alex has made to RFS and look forward to seeing him reach his potential as a leader of a large, national firm.” RFS has also signed a consulting deal with Shelley Giordano’s consulting firm, Longevity View, LLC. As part of the agreement, Giordano will provide comprehensive training, sales, coaching and mentoring services to support RFS originators. “Shelley has distinguished herself as the pre-eminent thought leader as it relates to equity wealth and other leading retirement topics,” says Larsen.
Fidelity Homestead Associates Receives BBB Accreditation Cleveland-based contractor management group Fidelity Homestead Associates (FHA) has been awarded accreditation status by the Better Business Bureau. “We are proud to be a BBB-accredited business,” says FHA President David A. Michael, Jr. “It signifies our commitment to customer service, reliability and trust. Our acknowledgment by the BBB aligns with and supports our efforts to provide superior service in the marketplace.” Fidelity Homestead Associates offers a wide variety of inspection, repair and renovation services for reverse mortgage lenders.
