Data and the power of data has been a key area of focus in the industry. So what does the power of this data look like when you have servicing portfolios in the billions? As it stands, servicers have a massive opportunity when it comes to leveraging AI to improve customer retention and grow mortgage origination. Executives at Mr. Cooper and Pennymac give an inside look at how they’re approaching new tech.
Watch the full session below. To go back to the full AI Summit on demand page, go here.
Speakers:
- Sridhar Sharma, EVP & Chief Information Officer, Mr. Cooper Group
- Mike Hogan, Chief Information Officer, Pennymac
- Mark Adams, SVP, Market Data & Membership, HousingWire
