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Here are the 2020 HW Insiders

Housing's top 50 operational all stars

2020 HW Insiders

Operations have become increasingly important in today’s environment, and some companies have even offered sign-on bonuses for these roles as the need for them heightens. Many of the 2020 HW Insiders are from these operations roles, and their talent was put to the test during unprecedented times.

And these operations superstars guided their companies through it with ease – from moving workforces remote to creating new digital elements in a time of social distancing. This year’s 50 Insiders represent the unsung heroes of their companies, the team that, behind the scenes, kept everything on track. 

Shawn Ansley
Robert Baca
Candace Baima
Sue Baker
Michael Bremer
Ken Burke
Brenda Colter
Katrina Cummins
Brendan Curley
Erin Davison
Mari Denton
Arul Dhesiaseelan
Michele Espada
Pam Forrester
Donna Gland
Sarah Goode
Meagan Herzog
Jay Isom
Lori Johnson
Brenda King
Dean Kirchen
Sabrina Lopez
Shawn Low
Steve Marzabal
Katie Maxson
Garrett Mays
Nzau Mutisya
Kacey Olson
Mark Pasternak
Marine Pontes
Teresa Reber
Dave Robinett
Angie Roman
Mike Simmons
Jewell Simms
Cindy Snow
William Staples
Colleen Teears
Alex Tepe
Bryan Traeger
Rich Tucker
Matt Tully
Cathy Turner
Michael Tweeton
Ed VanDuren
Shay Vaughn
John Wallace
Shane Westra
Jeff Zakrzewski
Marc Zinner

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Rethinking resident experience: Why consumer tech trends matter now more than ever  

Industries like retail, banking, transportation and food service have undergone massive digital transformation in recent years by leveraging new technologies to enhance consumer experience. As a result, today’s consumers now expect the same seamless digital experiences in all areas of their lives, including rental management.

3d rendering of a row of luxury townhouses along a street

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