As director of document operations for LoanLogics, Davida Stanley is responsible for monitoring and ensuring that every loan file submitted by clients is processed in a timely fashion. Specifically, she oversees the human component behind the company’s highly innovative LoanLogics IDEA. In this role, she manages as many as 1,450 offshore operators and a team of six onshore associates. When the pandemic struck, Stanley oversaw the transition of LoanLogics’ offshore operators to working remotely. For reasons out of anyone’s control, however, many operators couldn’t work from home. This caused the number of Stanley’s offshore operators to fall more than 30%, just when LoanLogics’ volume skyrocketed as U.S. lenders were maxing out their capacity to handle significant interest rate-driven market demand. Knowing she had to do more, Stanley worked closely with the LoanLogics IT and product development teams and senior company leaders to implement new workflows within IDEA so that fewer operators could process loans even faster.
Name:
Davida Stanley
Title:
Director of Document Operations
Company Name:
LoanLogics
