Sandra Madigan is leading Black Knight’s efforts towards digital transformation in mortgages by concepting and supporting the development of numerous digital capabilities that provide for a better customer experience through instant access to information; the ability to start the loan process anywhere, anytime; and the ability for borrowers to continue interacting with servicers digitally after the loan closes. These efforts also include digital solutions that help improve operations for Black Knight’s clients — from loan prequalification and approval to processing, closing, servicing and beyond.
Madigan leverages her broad set of skills, in-depth knowledge and experience in mortgage banking to drive game-changing innovation as the key to success for Black Knight. By leading Black Knight, and the mortgage industry, in the adoption and understanding of Lean Agile and design-thinking principles that Madigan has pioneered, Black Knight’s digital product development has become significantly more efficient and collaborative for more intuitive, user-friendly products and faster speed-to-market.
What’s the best advice you’ve ever received?
Our careers would be better served by not focusing on a straight-line career growth path, but by making as many lateral moves as possible within our organizations to round out our skills.
Name:
Sandra Madigan
Title:
Chief Digital Officer
Company Name:
Black Knight
