For over 20 years, Ginger Wilcox has effectively merged her expertise in technology, sales operations, customer experience and marketing to positively impact the mortgage and real estate industries. As CEO, she has played a pivotal role in the expansion of Homepoint’s wholesale operations. Wilcox leads her marketing, customer experience, industry relations and account growth teams by empowering and motivating them with her infectious energy and dedication. For two years, Wilcox has been a driving force in reinventing the traditional wholesale industry. Wilcox started with a complete Homepoint rebrand — evaluating and updating key customer messaging and updating the brand’s look and feel to better convey the company’s mission and value proposition. She then helped to guide the company through IPO.
Wilcox has also launched two new programs, the Homepoint Customer Experience Program and the Homepoint Partner Experience Program.
Name:
Ginger Wilcox
Title:
Chief Experience Officer
Company Name:
Homepoint
