Parker Dunahay joined eXp Realty in July 2018, was promoted to regional operations manager in July 2019 and was named VP of agent experience in February 2021. In one year, she built up the agent experience department and significantly improved agent onboarding and engagement, all while eXp Realty expanded from 45,000 agents in 10 countries to more than 80,000 agents in 20 countries.
With 28 years of experience as a real estate broker, Dunahay sees every challenge as an opportunity for enhancement. She finds solutions and changes that may impact the company. She empowers agents and staff to share ideas and feedback because she believes that each person can make a difference. Each week, she schedules time for the team to brainstorm improvements and submit ideas.
As she built the new agent experience department, she implemented scalable processes that would empower her employees with the knowledge, attitude, skills and habits necessary for efficiency and career success.
Name:
Parker Dunahay
Title:
Vice President of Agent Experience
Company Name:
eXp Realty
