VP of Operations Stephenie Flood is a key leader, not only within RE/MAX Gold, but also among the larger RE/MAX brand. Flood has been with RE/MAX Gold since 1997, beginning her Gold Nation career as an administrator. Since that time, she has overseen every operational department, culminating in her promotion to director of operations in 2015 and later, VP of operations. Flood now leads nine departments within the organization and her efforts allowed the company to continue to grow while maintaining impressive service levels to agents and staff.
In 2021, Flood led the development and execution of a new concierge-level department. Since its implementation, the new department, Enhance, has been receiving positive reviews for both the product offering and the level of support provided to each agent client.
Flood’s leadership is evident particularly in the service center, which serves as the backbone of the company and provides all levels of service from agent accounting, broker support and beyond.
Name:
Stephenie Flood
Title:
Vice President of Operations
Company Name:
RE/MAX Gold
