As director of Operations at Coldwell Banker Warburg, Bonita Lau epitomizes what a manager should be. She is honest, hardworking, and incredibly detail oriented. Lau plays a crucial role in the company’s daily operations. She not only provides essential support to the company’s agents, ensuring they have everything they need to succeed, but she also oversees the functionality of all systems. A key liaison between all departments, Lau facilitates smooth communication and coordination, ensuring that everyone is aligned and working efficiently. Her organizational skills and attention to detail make her the glue that holds everything together, guaranteeing that all processes run smoothly and on schedule.

Lau leads by example and is a true team player, stepping in to help even when her plate is full. She gets everything done with a smile on her face. While real estate agents are the ones showing properties, earning commissions, and generating revenue, their work involves a thousand moving parts, and their success is due in large measure to people like Lau, who make sure, as the saying goes, that the “trains run on time.”

Coldwell Banker Warburg’s values have set it apart from its competitors. Ethics, honesty, and fair dealing are part of the company’s DNA, and Lau exemplifies these values and brings them to work every day. She imparts these qualities to the staff she oversees and to the agents and management she supports.

Name:

Bonita Lau

Title:

Director of Operations

Company Name:

Coldwell Banker Warburg