Janet Knilans, Chief Operating Officer at Percy.ai, is a powerhouse, leveraging her exceptional organizational, communication, and problem-solving skills to manage multiple projects simultaneously at a fast pace. Knilans coordinates numerous operational and administrative workflows, from HR to accounts payable and receivable, while also overseeing Percy.ai’s extensive marketing efforts. She consistently demonstrates an ability to define, own, and solve any issues that arise, earning her recognition as a leader among her colleagues for making the trains run on time.
Showcasing her skill set by quickly and diligently executing assignments, uniting staff, and conquering operations obstacles whenever needed, Knilans provides significant value to Percy.ai. Knilans has been critical to Percy.ai’s operations in several ways this past year. She supervised and coordinated the migration of the Percy.ai CRM from one platform to another — a strategic move that will improve client records and financial forecasting. She diligently supports staff learning and day-to-day use of Percy.ai tech stack tools. In addition, she created and supervises the OKR framework for the Percy.ai organization to increase individual staff accountability and quantify progress toward company objectives.
Knilans cares about her team professionally and personally. She understands that people naturally need acknowledgment and encouragement to reach their full potential, and is adept at nurturing her team so that everyone understands how important and valuable their contribution is. She leads with a sense of calm and understanding, creating an environment where her colleagues feel comfortable sharing ideas and confident that she will offer whatever support is needed along the way.
Name:
Janet Knilans
Title:
Chief Operating Officer
Company Name:
Percy.ai
