Janet Martin is revolutionizing the life-of-the-loan experience for homeowners with thoughtfully tailored digital solutions and agile mortgage servicing communications management. Her entrepreneurial spirit, servant leadership mentality, advanced technical skills, and hands-on approach help differentiate Cornerstone Servicing as the ideal subservicing partner to lenders and investors of all shapes and sizes.
As vice president of Digital Solutions and Communications Management at Cornerstone Servicing, Martin brings 25 years of well-rounded mortgage servicing expertise and an innate passion for digital innovation and reimagining the homeowner experience. Her rapid implementation of new systems ensures exceptional, efficient service. Martin spearheaded the implementation of a dynamic, state-of-the-art content management system, significantly reducing dependencies on third-party vendors while dramatically enhancing Cornerstone Servicing’s speed, precision, consistency, and personalization across its mortgage servicing communications — which are core to the company’s formula for empowering smart homeownership and maximizing customer retention for lenders.
Martin exemplifies practical leadership characterized by clear communication and tactical execution. Her open-minded and resourceful approach fosters a culture of continuous learning and innovation, which is vital for staying competitive in the dynamic mortgage industry. Her skill at integrating new technologies and unwavering commitment to understanding and addressing the needs of homeowners, subservicing clients, and fellow team members perfectly align with Cornerstone’s mission to make a positive difference. Her strategic vision and proactive leadership establish her as a paragon of excellence and leadership within the company. Martin’s unique role, focusing on holistic tool utilization and digital strategy, positions Cornerstone with a distinct advantage.
Name:
Janet Martin
Title:
Vice President of Servicing Digital Solutions
Company Name:
Cornerstone Servicing
