As principal customer success manager within Argyle’s mortgage division, Rowdy Harris has helped define the fast-growing fintech’s approach to customer onboarding and support, driving rapid and enthusiastic industry adoption of its award-winning verification of income and employment (VOIE) solution. As the primary point of contact for more than 50 lenders, Harris is a trusted confidant and resource whose contributions have accelerated Argyle’s revenue growth while helping lenders maximize the cost savings, time savings, and borrower satisfaction they derive from using Argyle. His dedication to both professional excellence and peer mentorship makes him a standout candidate for the HousingWire Insiders Award.
Harris helps banks, credit unions and IMBs masterfully navigate the complexities of the rollout and change management associated with implementing, optimizing, and maximizing return on investment in new technologies. This includes working hand-in-hand with customers as they design and implement Argyle, setting goals and KPIs to track and measure tangible results associated with cost savings, time savings, and risk reduction, and providing white glove support on a daily basis as questions or other needs arise. His work is essential to driving loan officer and borrower adoption of Argyle’s products and ensuring borrowers have the best possible home loan experience.
During the last 12 months, Harris has attentively managed a customer roster that has increased Argyle’s mortgage verification volume by 10 times. Outside of work, he participates in community cleanups through the national nonprofit Keep America Beautiful and volunteers with his family at a local Christmas tree farm.
Name:
Rowdy Harris
Title:
Principal Customer Success Manager, Mortgage
Company Name:
Argyle