The executive leadership team describes Tyler Doolittle as a data hero, as he provides valuable partnership with all LERETA departments by taking the time to understand their needs and produces actionable insights with smart visuals that benefit clients and internal operations.
Doolittle is the lead data visualization engineer of the Data Services department for LERETA, one of the nation’s largest providers of tax services, the fastest-growing player in the sector and the leader in technology, performance and client satisfaction. In this role, Doolittle is responsible for implementing solutions based on data analysis that helps clients and business partners make efficient decisions. Doolittle and his group are heavily involved with the design and development of data visualization and dashboards using data sets from various parts of the company. He is an expert in data and storytelling and how to use business intelligence tools to create user-friendly dashboards and other interactive formats. Doolittle goes the extra mile researching each data ‘story’ and can supplement a department leader’s reporting with visualizations and dashboards that they didn’t even know to ask for.
LERETA’s reputation for innovation, accuracy, and proprietary technology, along with its team of experienced client support experts sets it apart from other providers. LERETA prides itself on its client-first culture that strives to ensure client satisfaction. Every month it provides evidence of this level of client satisfaction through its service-level agreement (SLA) performance — which was 99.9% in 2023. On a weekly, monthly, and quarterly basis, Doolittle and the Data Services team analyze the data that comes out of 18 different departments (355 individual SLAs, 163 of which are contractual) across the company and creates the SLA calculation that is then delivered to clients, along with nearly 3,000 other measures of general productivity.
What is one thing you would tell a younger version of yourself?
I’ve always been a technology hobbyist, but I would say to get into general programming sooner. Every solution for a problem that can be answered with data could be done more efficiently and thoroughly; the only barrier is not knowing that better methods exist.
Name:
Tyler Doolittle
Age:
39
Title:
Lead Data Visualization Engineer
Company Name:
LERETA
