Ajay Trilokeshwaran has played a pivotal role in shaping how lenders approach data sourcing and technology in the mortgage industry, working closely with Informative Research’s collaborative teams to develop adaptable and customizable solutions. His leadership has contributed to innovations that deliver significant cost savings and operational efficiencies, positioning him as a key figure in a collective effort driving the industry forward. Through teamwork, Trilokeshwaran and his colleagues have empowered lenders to optimize costs while enhancing flexibility and performance.
As part of Informative Research’s collaborative technology team, Trilokeshwaran has been instrumental in leading the development of the Keystone Platform, redefining how credit and verification data is sourced. His vision introduced an adaptable, customizable platform that addresses lender needs while keeping costs in check. The development and continued refinement of the platform brought together technology, sales, and customer success teams to achieve these innovations.
One of the most impactful outcomes of this teamwork is the platform’s ability to reduce data-related expenses by up to 35%. Trilokeshwaran worked with the sales and customer success teams to implement lender feedback into actionable features. The innovations helped lenders save tens of millions in 2023, mainly as credit costs rose dramatically. The combined efforts across departments have driven this adaptability and client-focused success, making the Keystone Platform a dynamic solution in the mortgage industry.
Trilokeshwaran has led IR’s technology team to fulfill over 400 change requests in 2023 alone, showcasing the importance of a responsive and customer-driven approach to platform development. This cross-functional effort ensures the Keystone Platform continues to meet lenders’ evolving needs.
Name:
Ajay Trilokeshwaran
Title:
Head of Credit Services Product Development
Company Name:
Informative Research
