Dan Taylor, senior vice president and chief architect at Mr. Cooper, has been instrumental in supporting the company’s mission of keeping the homeownership dream alive for the past 23 years. He oversees enterprise technology development and leads IT strategy essential to keeping the company on track for originations fulfillment and volume goals. Taylor has re-engineered the IT organization to enhance service speed and quality and improve team member capabilities, all while increasing reliability and reducing costs.
Taylor has implemented a flexible technological architecture to keep pace with the company’s rapid growth and shifting priorities. Pyro and other AI technologies help keep the company profitable regardless of fluctuating interest rates, as the tools are leveraged on both the servicing and originations sides of the business, and have contributed to the company’s recently achieved over $1 trillion servicing portfolio, a goal publicly disclosed in 2021.
Pyro AI has cut servicing costs by 30% since 2018, which is now nearly 40% below industry peers, according to the most recent Mortgage Bankers Association benchmark study. It has also enabled scalability for exponential growth, with Mr. Cooper adding approximately 1.5 million more customers in the last two years, a nearly 43% increase.
Taylor has played a significant role in Mr. Cooper’s cloud adoption journey. Since launching Pyro, Mr. Cooper has built a library of more than 300 mortgage-specific machine-learning models in partnership with Google Cloud. Many of these models are powered by advanced automation technologies such AI/ML, data analytics and cloud scalability to make it easier to create, distribute, sign, submit and review loan documentation.
Name:
Dan Taylor
Title:
Senior Vice President and Chief Architect
Company Name:
Mr. Cooper Group
