Jane Mason has driven innovation in the mortgage servicing industry by delivering advanced automation solutions through her groundbreaking CLARIFIRE platform, enabling servicers to automate complex processes, reduce manual tasks by up to 75%, improve customer responsiveness, and have visibility into auditable controls. By leading early integration of CLARIFIRE with industry technologies like Fannie Mae’s SMDU, Freddie Mac’s Resolve and IndiSoft’s HUD-certified system, Mason has empowered servicers to manage large volumes of borrower requests with rapid, proven results. Enabling servicers like Truist and Evergreen Home Loans to automate complex borrower processes, reduce operational costs, and increase servicing efficiencies, she continues to set new standards of innovation in the housing industry.
Mason evolved CLARIFIRE, her flagship workflow automation platform, to address the current and future needs of mortgage servicers and deliver process automation that powers them to meet the industry’s increasing demands. CLARIFIRE is the go-to solution for a growing number of mortgage servicers seeking to streamline complex loss mitigation and default and end-to-end servicing processes, enabling them to efficiently mitigate risks and accelerate servicing. CLARIFIRE is integrated with AI to enable borrower interaction transcriptions, eliminating manual input of notes and increasing quality.
Mason continues to enhance CLARIFIRE’s workout underwriting feature, which automates swift, proven outcomes for all investor, GSE and government workouts, including disaster modifications, new VASP and FHA PSA workouts. These upgrades are invaluable for servicers, providing one-click access to results at their fingertips. By delivering technology that rapidly adapts to new regulations and market chaos, Mason has helped her clients proactively implement change, reduce manual workloads, improve borrower satisfaction, and thrive.
Name:
Jane Mason
Title:
CEO
Company Name:
Clarifire
