Lee Maliniak, chief product officer at Matic, a digital P&C insurance marketplace built for the mortgage industry, has improved the homeownership experience through technology by developing unique solutions that simplify the insurance process for mortgage lenders, homeowners and carriers. Empowering his team to deliver an industry-leading customer experience and adapting to volatile conditions in the insurance and mortgage industries, Maliniak has driven positive outcomes, including significant business growth and outstanding customer happiness scores.
Maliniak has been a key leader at Matic since its early days, creating and launching technology that disrupted the home insurance buying experience. Under Maliniak’s leadership, Matic removed friction from the insurance process for mortgage lenders and consumers — trailblazing the concept of “embedded insurance” and creating a buying process that fits naturally within the homeownership journey. Maliniak’s world-class product team pushes boundaries and drives industry innovation. Despite volatility in the insurance market over the past two years, Maliniak maintained a customer-first approach, ensuring Matic’s marketplace offers a wide range of product options to meet the needs of a diverse customer base.
Matic’s insurtech platform, developed under Maliniak’s leadership, has delivered clear benefits for all parties when insurance is integrated directly into the homebuying and loan servicing lifecycle. The proprietary quoting engine and direct API connectivity to carrier systems allow Matic to shop over 40 carriers simultaneously and quickly return the right policy option for borrowers. For mortgage lenders, this speeds up the closing process, minimizing loan extension fees, and reducing churn due to DTI ineligibility. For mortgage servicers, it shortens insurance recertification cycles, increases customer retention, and reduces portfolio runoff.
Name:
Lee Maliniak
Title:
Chief Product Officer
Company Name:
Matic
