Matt Gruber, executive vice president of technology for American Financial Network, Inc. (AFN), has more than two decades of hands-on information technology (IT) experience in the mortgage lending arena. He is a communicative and proactive leader with an ability to evaluate and troubleshoot business systems. He and his team execute the best solutions to manage the company’s information technology systems for its nationwide network of offices and remote workers. Gruber embraces all cutting-edge technology and is swift to test and implement advanced technologies that keep AFN competitive.
They are exploring practical applications of artificial intelligence (AI) in the mortgage origination process, including the deployment of chatbots that assist AFN’s workforce with finding answers to guideline questions and loan scenarios from relevant policies, procedures, and agency guides with a simple keyword search of the company intranet.
They are also evaluating the incorporation of tested AI into the mortgage loan process and into key back-end functions. They are training AI in comprehensive loan evaluation to decrease overall process time and lessen the number of avoidable loan defects. From assistance with the approval process to overall quality assurance functions, projects are in development for improving the loan pipeline at various loan milestones.
Gruber’s team is able to build the best-of-breed applications. The onshore and offshore teams collaborate on projects, shortening the delivery time for each. The time saved in the myriad processes of offering compliant mortgage loans to homebuyers in an easy-to-follow, swift-to-close way will bring a mortgage process to consumers that is user-friendly and makes it faster to apply for and close a mortgage loan.
Name:
Matt Gruber
Title:
Executive Vice President, Technology
Company Name:
American Financial Network
