Rajesh Bhatia is a technology veteran who relies on the voice of the customer, user data, and research to leverage technology and drive business performance. He uses more than three decades of broad experience to oversee technology infrastructure and product development across SaaS and enterprise applications, creating operating efficiency to help make home closing easy for all. Since joining Endpoint in 2022, Bhatia has created a strong engineering culture of accountability and execution, which became the foundation for the fast-growing startup backed by First American, to build a scalable platform capable of serving the settlement needs of real estate investors nationwide.
Bhatia oversees Endpoint’s technology infrastructure and development process, building a digital closing experience that creates efficiencies for Endpoint’s closing specialists and their customers. Bhatia married maturity, discipline and process with Endpoint’s startup innovation mindset to build a strong engineering culture. Standardizing and automating the closing process around a centralized operating platform was essential to Endpoint’s ability to serve the needs of investors nationwide at scale. Bhatia has used technology in a way that not only meets the company’s objectives, but drives business performance for its clients while elevating the role of Endpoint’s closing specialists in innovative ways.
Prior to Endpoint, closing specialists handled opening an order, transaction notifications, and document reviews manually. Automating these tasks gives them more time to provide high-touch service and spot issues to avoid closing delays. By working closely with the product and operations teams and digitizing more of the closing process, Bhatia and his team have created a seamless experience that offers consistency, security, and cost savings.
Name:
Rajesh Bhatia
Title:
Chief Technology Officer
Company Name:
Endpoint