Shayne Fairley embodies the qualities of a forward-thinker as he consistently pushes the boundaries of innovation in the MLS industry. The chief operating officer of Stellar MLS, Fairley has led the largest MLS in Florida through transformative technological advancements, like the development of the Stellar Central platform and the integration of AI to streamline services while maintaining a solid commitment to inclusivity, accessibility and security. Fairley’s forward-looking vision and customer-centric approach ensure Stellar MLS remains at the forefront of real estate technology and industry best practices.
Fairley drives innovation within the housing industry, spearheading initiatives that have enhanced the functionality and accessibility of MLS platforms. One of Fairley’s most impactful achievements was the creation of Stellar Central, a revolutionary platform that consolidates MLS resources into a single, easy-to-use interface for agents and brokers. It streamlines access to over 30 products included in customers’ subscriptions and features a personalized dashboard and targeted messaging system that keep users informed and efficient in powering their real estate business.
Technological integrations overseen by Fairley are not just designed for efficiency — they are built with a strong emphasis on security, accuracy and inclusivity. Use of emerging technologies has improved user experiences and customer service. Under his leadership, Stellar MLS created an AI task force to explore how technology can automate routine tasks, reduce time inefficiencies, and provide more effective customer support. Stellar MLS also launched an internal Support Chatbot, enabling Support Center Technicians to provide accurate and timely assistance to Stellar MLS customers. In addition, Stellar MLS recently released an internal HR ChatBot designed to answer employees’ general Human Resources questions.
Name:
Shayne Fairley
Title:
Chief Operations Officer
Company Name:
Stellar MLS
