Tawn Kelley has dedicated her 30-plus year career in mortgage lending to leading families to their new front door. Her passion for helping others achieve their goals has made a profound difference in countless homeowners and team members’ lives. Through commitment, persistence, grit and grace, she has demonstrated that hard work and determination can open opportunities, and her journey has contributed greatly to progressing mortgage finance, especially in the new home purchase sector.
Kelley has been a true inspiration as Taylor Morrison Home Funding navigates the ever-changing mortgage and housing environment, displaying the behaviors indicative of a true leader. Kelley regularly pushes her leaders to think differently, innovate and shift to ensure best-in-class business practices and an unparalleled customer experience. Over the last year, each department has developed a comprehensive framework that measures and manages those outputs essential to optimizing efficiency and enhancing productivity.
Kelley has created a nurturing, inclusive, rewarding environment where employees are valued and ideas are encouraged, respected and recognized. Her emphasis on connection, collaboration, inclusion and interaction has remained front and center. Taylor Morrison Home Funding was able to pivot a predominantly in-office workforce of almost 500 team members to one that was almost exclusively hybrid and/or remote. Increased retention, strong engagement results, and numerous distinct honors for local and industry best places to work awards have shown Kelley’s efforts allow the company to maintain its culture of family despite being geographically dispersed across 26 states. Kelley prioritizes the well-being of her employees and client base, and recognizes the social responsibility of providing homebuyers with financing that puts their best interests first.
What’s the best piece of advice you’ve ever received?
We learn more about ourselves and improve from our mistakes than we do from our immediate wins. The journey and steps along the way provide unexpected opportunities, so don’t minimize the little things that may seem unimportant. The journey is many times more valuable than reaching the destination!
Name:
Tawn Kelley
Title:
President
Company Name:
Taylor Morrison Home Funding
