With over a decade of industry experience, Courtney Jacobson’s impact has directly affected Anchor Loans trajectory and helped the team reach new heights in terms of deals funded, communities helped, and bridges built between departments. In her role as chief growth and efficiency officer, she has demonstrated exceptional leadership and professional excellence, particularly in the past year. Overseeing all aspects of customer experience delivery, she has successfully developed short-term and long-term strategies to enhance the company’s sales and operations.
Jacobson’s ability to identify market opportunities and spearhead product expansions has been pivotal in maintaining Anchor Loans’ competitive edge. Her strategic insights and resource management have played a crucial role in optimizing infrastructure and supporting the sales team, ensuring a seamless customer journey and contributing to the company’s robust growth.
Beyond the growth she has helped achieve within the company, Jacobson has overseen the continued career growth of the employees on her team. By setting realistic goals with her team members, being open to constructive criticism or feedback, and always championing those around her, Jacobsen is a true leader.
Her contributions to Anchor Loans are numerous. She is one of the driving forces behind its expanded origination outreach to scale. This was accomplished by incorporating referral partnerships with existing market adjacent businesses to expand their suite of services offered by providing benefit and increased value to their new and existing clients.
Beyond that, the percentage of new-to-Anchor-Loans-business-originations to total loan volume increased to 30% thanks to Jacobson’s strategizing. This is all while 25% of new qualified accounts were directly derived from new partnerships with expanded reach and co-brand partnership agreements being built out from their relationships.
What’s the best piece of advice you’ve ever received?
The best piece of advice I was given was “Always show up and be present,” and that is how I try to approach all aspects of my life.
Name:
Courtney Jacobson
Title:
Chief Growth and Efficiency Officer
Company Name:
Anchor Loans