Chrissy Zotzmann Brown, with over 23 years of financial services experience, masterfully oversees Atlantic Bay’s operations, delivery and governance across all retail products and programs. Her strategic leadership and innovative vision have significantly enhanced operational efficiency and customer experience. Balancing her role as a dedicated mother and community advocate, Brown exemplifies professional excellence and leadership in her role as chief operating officer.
Over the past 12 months, Brown has effectively overseen the entire loan manufacturing process while fostering the culture and development of over 200 Operations team members. Under her leadership, her team has consistently generated industry-leading ideas. Additionally, Brown has advocated on Capitol Hill for policy changes to make housing more accessible and affordable for all Americans, showcasing her commitment to both her organization and the broader community.
Beyond her professional responsibilities, Brown is deeply involved in volunteer work and trade organizations. She serves on the Advisory Council for Freddie Mac, LendersOne, and Virginia Housing. She also contributes her expertise to top national mortgage finance podcasts like HousingWire and National Mortgage News, and writes a monthly column for Mortgage Women’s Magazine. Brown’s personal efforts extend to charitable work with Samaritan House, Women Against Violence, Roc Solid Foundation, Boys and Girls Clubs, the Multiple Sclerosis Society and Seton House Youth Shelters, demonstrating her dedication to both the industry and her community.
Name:
Christina Zotzmann Brown
Title:
Chief Operations Officer
Company Name:
Atlantic Bay Mortgage Group
