As the founder of DLS Servicing and WaterfallCalc, Donna Schmidt exemplifies transformative leadership in the mortgage servicing industry, combining decades of expertise, innovative solutions that advance servicer compliance and efficiency and her steadfast advocacy for borrowers. Her pioneering role in developing WaterfallCalc and WaterfallCalc+ has transformed loss mitigation for numerous servicers, empowering them with tools that prioritize homeowner support and operational resilience. Over the past year, Schmidt’s pivotal webinars addressing shifting HUD and investor loss mitigation requirements have greatly enhanced industry understanding and compliance.

Schmidt is one of the mortgage industry’s most widely respected experts in default servicing, with a career spanning more than four decades. Over the past year, her contributions to both DLS Servicing and WaterfallCalc, a leading provider of loss mitigation analysis technology for small and mid-sized mortgage servicers, have been nothing short of transformative. At DLS Servicing, Schmidt’s proactive and empathetic leadership style has fostered a culture of continuous learning and adaptation. Under her guidance, DLS Servicing has thrived as a beacon of knowledge and optimism in the mortgage servicing sector. When servicers faced a deluge of delinquencies during the COVID pandemic, Schmidt’s efforts helped alleviate the stress felt by servicers and bring stability to their operations during a chaotic time. And by encouraging her team to embrace shifting servicing regulations and requirements as opportunities for improvement, Schmidt’s work has ultimately contributed to better outcomes for both her clients and countless homeowners.

Name:

Donna Schmidt

Title:

Chief Executive Officer

Company Name:

DLS Servicing